YUM REFERENCES
The following are original quotes from YUM clients:
Stefanie Wiederuh
Head of A8 Real Estate
Caritas Association Munich and Freising e.V. (2024)
I would like to thank Elisabeth Troiano and Petra Maringer for their professional support of our current recruiting process to expand our management team.
Thanks to their expertise, the entire process gained significantly in quality and speed. We are now in a position not only to make personnel decisions based on technical criteria, but also to name and measure the famous “gut feeling”. This is an important asset for our decisions in the future. Recruiting only based on the applicants’ expertise would have been a high risk of a wrong casting and therefore the chance of a bad investment would have been significantly higher.
The feedback from the applicants was also consistently positive. The Caritas Association was able to present itself as a very professional employer and convey the company values during the interview and the recruiting process.
With the help of the PCM basics training, the management team involved has already achieved success in their own collaboration and communication within the team as well as in leadership among employees.
The recruiting support was divided into the following areas:
- Targeted advertisement: checking the context, team constellation and management of the position to be filled in order to ensure that the job advertisement is as precisely tailored as possible.
- Development of an evaluation matrix: professional expertise and character criteria were defined for the respective position as a basis for the transparent evaluation of the applicants as well as for a clearer and more targeted job advertisement.
- Textual and visual sharpening of the job advertisements as well as strategic selection of the channels used: here we were able to notice measurably better visibility and a higher number/quality of applications, especially since we had only published our own version and the difference was significantly noticeable after the revision.
- Screening of the application documents: The professional assessment of the application documents, which were provided to us in comparable formats including initial anomalies from a profiling perspective, made the selection of candidates and the preparation/conducting of the interviews much easier and saved the Caritas Association effort.
- The preparation and support of the people participating from Caritas and the joint implementation of the interviews: The briefing, the interview process with the professional application of behavior analysis, the PCM basic training and the subsequent learning loops/reflections were important for professional interviews. This enabled us to make the results comparable and measurable afterwards and to gradually build up our own recruiting skills in the interests of the company.
- Management report of the applications received and interviews conducted: The respective summary of the applicants’ impressions after the interviews, including achievement of the evaluation criteria, served us in particular as a basis for decision-making when selecting the finalists and in preparation for the final round of candidates with the board.
In addition to the excellent results, the collaboration with Elisabeth Troiano and Petra Maringer was also a lot of fun for the team and we look forward to further collaborations.
Michael Zaigler
Managing Director OBERBAYERISCHE HEIMSTÄTTE Gemeinnützige Siedlungsgesellschaft mbH (2020-2022)
In the course of preparing a seminar on the subject of “value-oriented dealings/contact with employees”, we wanted to put our corporate and management culture to the test. Therefore I got to know Peter Mann and his entire YUM Leadership team. After the first talks, it was clear that we would get this professional help in-house and let us be accompanied externally in this process.
After an extensive analysis across the entire management team with the result of a consultant mirror, we developed a roadmap and guidelines for further action. In the subsequent profiling of all managers, we were able to verify the inclinations, interests and abilities of all managers more clearly and thus use them much more efficiently.
In my opinion, we are now in an excellent position and work together across all business areas in a goal- and solution-oriented manner. Even if the entire measures were both time-consuming and labor-intensive, all employees, from the individual clerk up to the management, have gained a lot of experience and identify with our company more than ever. A big thank you to Mr. Peter Mann and his entire team.
Andrea Gumpel
Head of Communications, Organization and Human Resources OBERBAYERISCHE HEIMSTÄTTE Gemeinnützige Siedlungsgesellschaft mbH (2020-2022)
Peter Mann and Elisabeth Troiano offer a wide range of services with their YUM consulting team. They have not only given our company valuable suggestions for structuring and positioning our divisions even better. They supported us with modern, (cross-) team formats such as workshops, training, initiatives support and PCM team coaching. This has enabled us to be close to our employees and take them with us on the path to change and transformation.
Our leadership team has embarked on a learning journey: together we have discovered a new world of leadership principles and team understanding within a qualification, based on the relationship-oriented Interconnected Leadership model.
Petra Maringer and Elisabeth Troiano further developed the understanding of the team in interactive workshops with the employees and integrated them into the process.
Elisabeth Troiano and Nina Freymüller supported us with their expertise in establishing and expanding internal and external communication. In particular, they have supported us in consistently pursuing our brand development, also in order to remain attractive as an employer.
We appreciate the fresh thinking and enormous ability of the entire consulting team to adapt to our company as a whole.
We experienced magical moments with Peter Mann and Elisabeth Troiano : They have a sixth sense when it comes to the right tool at the right time. We have always experienced their support in an appreciative manner in the right dosage.
We would like to thank Mr. Mann and Mrs. Troiano and the YUM leadership team of consultants most warmly for this.
Running a company in South Africa offers a truly enriching experience, yet it comes with its unique set of challenges – diverse cultures, languages, heritages, and varied working backgrounds. So a diverse team with different characters.
Opting to engage Elisabeth Troiano as a coach , trainer and guide for this journey has proven to be an exceptionally wise decision. We strategically structured our sessions over a period of 3 months, a length that I found to be ideal. Our goal was not merely a quick resolution to an immediate issue, but rather the establishment of tools like PCM and Profiling to enhance long-term communication with our staff.
This time frame also enabled us to “try out” and evaluate different scenarios, exchange experiences, reflect on individual situations and analyze dynamics.
This deliberate timeframe allowed us to navigate and assess various scenarios, gaining valuable insights into how communication truly flows within the company. Elisabeth’s virtual coaching sessions have been nothing short of remarkable, dispelling any concerns about distance.. All content was tailored to my needs and my professional context was embedded in the exercises. I’ve experienced profound personal growth, gaining insights into self-discovery and refining my interactions with others. I not only learned something new but was also able to take away helpful tools for practical application.
As a result, I can confidently affirm that I have evolved into a more effective manager for our wonderful team. I wholeheartedly recommend Elisabeth’s services, whether in German or English, and whether conducted in person or virtually. Her expertise encapsulates the essence of the adage: “It is not what you say, but how you say it.”
Britta Spitzley
Chief Operating Officer TERRA NOVA, Destination Management Southern Africa (2024)
Dr. techn. Heidelinde Jetzinger
Director of Development System Engineering Energy System at Dr. Ing. h.c. F. Porsche AG.
It was in March 2024 when I met Elisabeth Troiano at Munich Central Station to get to know her and get some initial information. It didn’t take long before I was sure she was the right person to finally learn PCM.
Elisabeth is a true master of her craft. In 1:1 coaching, she introduced me to the communication and personality model at a very personal pace. During my sometimes intense “aha moments,” Elisabeth paused to allow the realizations to sink in.
I was able to see how well she managed to teach me the basics in the PCM Advanced Seminar compared to others. With these best conditions, it’s now time for me to practice, practice, practice…
Elisabeth Troiano is a personality who impressed me very much. I admire her empathy, her approach to people, her versatility, her experience as a trainer and her warmth.
Thank you, dear Elisabeth, for taking me by the hand while I was learning.
Peter Mann has a calm and balancing nature and asks the right questions. That stimulated my own reflection and gave me new impulses. It gave me a lot of clarity about what I really want. I then consistently sought and ultimately achieved it. His experience in the top management and board area was very helpful. This had a formative positive character, especially for team building after the merger with GAD. And finally: He gave me nice and gentle honest feedback, which was an important “grounding” for me.
Klaus-Peter Bruns
CEO Fiducia & GAD IT AG (until 2019)
Andrea Domberger
General Manager Miba Gleitlager Austria GmbH (2024)
Peter Mann supported me and my management team together with Gabriele Haas in a challenging phase of organizational development at Miba Gleitlager Austria.
When working with Peter, his clarity helped that I was able to quickly develop trust in him. He made sensitive points open to discussion.
Peter not only sees the different levels of a company system, but also the big picture.
His impulses start a domino effect: they bring short-term, medium-term and long-term support. – They are at the same time food to think and concrete enough to get you started on your own actions.
Dr. Kurt Servatius
CEO for Allianz Dresdner Informationssysteme GmbH and Allianz Shared Infrastructure Services GmbH (2002-2008 )
Mr. Peter Mann and his team supported me and my management team in a business-critical post-merger integration with ambitious synergy goals and job cuts at 9 locations. Mr. Mann has always been the source of forward-looking control impulses that have cleverly weighed up the corporate and operational corporate goals. The personal development of the management team in a political environment was also emphasized.
When addressing new and thus often uncomfortable topics, Mr. Mann was clear and binding. You have to want to accept his support – but you can only win.
Peter Schöffel
Owner of Schöffel Sportbekleidung GmbH
Mr. Mann supported me to tackle the entrepreneurial issues that are “on”, to be able to think through and implement the unthinkable, and to have the courage to make personal and strategic changes.
I started a 2-month learning journey with Elisabeth Troiano, during which I received the PCM basic seminar from her in a 1:1 format.
Learning the content of the PCM basic seminar gives me a lot of clarity and understanding as a psychological consultant and also in my role as a manager. I’m getting better and better at using the elevator of my personality to find the right communication and plug.
Thanks to Elisabeth Troiano’s professionalism, she was always able to meet me where I was.
Her impressive examples, which were very suitable for me, made it easier for me to put theory into practice.
Now, after this basic seminar, I continue my journey with a full backpack.
A big thank you to you, dear Elisabeth!
Martina Bürki
psychological consultant, transaction analyst CTA-C, supervisor bso, human factors training (2024)
Over the course of a few years, I have seen Mr. Peter Mann taking action in several projects and have come to appreciate him very much. What particulary distinguishes him in the collaboration is the combination of clarity, appreciation and strategic thinking.
He was also able to structure complex issues and break them down into small portions so that it is very easy to set up measures on this basis.
In addition, Mr. Mann is an excellent coach who listens well, analyzes problems and proposes valuable and sustainable solutions.
Harald Weber
Head of Payment Processes Allianz AG (until 2018) Consulting for payment processes and robotic process automation
Dipl. Ing. Architect Stefanie Wiederuh
Head of Construction and Real Estate, Caritas Association Munich and Freising e.V. (2020)
Mr. Peter Mann supported me and my team in the analysis, restructuring and future-oriented alignment of the real estate department. In terms of content and structure, as well as in the design of the leading management team, Peter Mann brought a lot of clarity, tranquility and vision into the process and pushed the right things forward at high speed.
His questions go deep, he dives into the topics where necessary and supports actively the problem-solving. I was particularly impressed by his always appreciative manner. It’s even fun to be “grilled” by him in the personal development fields. The quickly tangible successes motivated the entire team to perform at their best and gave strength to work on the vision during the pandemic.
Our intensive discussions about style issues in leadership inspire me and my team sustainably and carry Peter Mann’s attitude beyond his work into the future of the department.
Claudia Koller
Head of Property Management, Member of the Managment Team A8 Immobilien, Caritas Association Munich and Freising e.V. (2020)
Peter Mann was hired to help us with the restructuring and redesign of the real estate department of the Caritas Association of the Archdiocese of Munich and Freising e.V.
With his calm and confident appearance, Peter Mann captivated me from the very first moment. His way of getting to the point of things that were still buzzing in my head unsorted in the “raw version” was simply unique. He helped me to change my perspective from employee to manager, strengthen it and give me confidence in my very own instincts.
Thanks to his support, we have become a great team that still likes to use his working methods in order to keep sharpening our focus on the work that is still to be done.
Peter Mann has initiated very important insights for me. As a specialized consultant, I was allowed to contribute to his team of experts from various fields of consulting in a collegial way. He always had the competence development of all of them in mind. That’s why I was also able to benefit greatly from the other experts and their expertices in the team.
Peter Mann taught me an integrated approach to consulting that leads to striking success at C-level. His openness and his joy in developing people have made a big difference for me. Since then, I see business consulting in a much more comprehensive framework and have been able to raise my market position significantly. I have Peter Mann to thank for a lot.
Dr. Ulrich Vogel
Founder and CEO of ProfilingValues GmbH
Christoph Mussenbrock
Founder and Owner of Etherisc
Peter Mann has an extraordinary ability to make your own personality transparent in conversation and reveal hidden sides. This often results in surprising insights and concrete approaches that are tailored to current problems and can be implemented immediately. For me, these conversations and insights often had long-lasting effects. They helped me to react more bravely and clearly to situations and to seize opportunities.
With his nature, Peter Mann has managed to regain my self-esteem and authenticity. I met Peter Mann at a stage of full self-doubt. A person who has always tried to be better than others by doing as much work as possible in order to “hide” his disturbed self-esteem.
I was encouraged by Peter Mann to go on a trip to a country called “New Work”. In doing so, I learned that management methods for the VUCA world of work must be changed significantly and be oriented towards the future.
Today I manage to inspire young people as a manager. To inspire and arouse curiosity about an exciting country with many adventures, experiences but also fun. I’m not trying to copy Peter Mann, but I’m using him as a role model. I still often fail, but sometimes I succeed and those are the really important moments.“
Walter Felfernigg
Head of Inventory Management & Procurement at DMG MORI Spare Parts GmbH
Lis Ripke
Head of the Heidelberg Institute for Mediation
I have known Peter Mann for many years – on the one hand as a very interested participant in many seminars and on the other hand as a very helpful coach on my own behalf. In both roles I have experienced Peter as extremely precise, always enriching by questioning (apparent) realities, very much facing and always reliable.
I like to describe the coaching with Peter and Elisabeth as an extremely productive and a little painful process. Our entire idea was analyzed, the business plan broken down into its individual parts and put through its paces. After we cut out all the pieces that turned out to be based only on wishful thinking and theoretical assumptions, the “original idea“ actually became something on which a start-up can be built.
The advice helped us tremendously to understand what exactly the next steps are, what the dependencies for other milestones are, where the added value of the idea lies and how best to explain it.
Tobias Meyer
Founder and CEO of Beerchain Technology
Stefan Konrad
Regional Director, Modis GmbH
COO, Euro Engineering AG (2016)
Mr. Peter Mann and his team supported me intensively in my role as COO at Euro Engineering AG in the analysis and development of a future-oriented strategy. Especially when preparing the crucial presentation in front of the complete management board, Mr. Mann was an extremely valuable companion and sparring partner for me with his calm and experience!
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